FAQs
Why soy and coconut wax?
We use soy and coconut waxes in our candles because they are renewable, all natural alternatives to paraffin wax, burning cleaner and longer. Our premium wax blend is rich, creamy and has a greater resistance to frosting or fat blooms. It also holds a high scent load of up to 10% with our unique fragrances. In beautiful S1X BORN CANDLE containers, the formula appears luxuriously smooth and pale yellow in shade.
How do wood wicks burn?
Wood wicks are eco-friendly and burn hotter than waxed wicks. When paired with our sustainable wax blend, they help give a balanced and strong fragrance throw. Our wood wick candles also produce a soft crackling noise that provides a great ambiance to spaces.
Where do your candles come from?
We source our premium candle ingredients and containers from vendors and businesses in Canada and the U.S. All S1X BORN candles are crafted and hand-poured in suburban Toronto, Canada.
What is your Shipping Policy?
We currently ship within Canada and the U.S. Please visit our shipping policy page.
Can I get an order discount?
We do not offer special discounts at this time. However, we have seasonal offers where you can purchase our candles and accessories at a discounted price. You can also sign up for our newsletter at the bottom of our homepage to stay informed of these promotions. *New email subscribers receive 10% off their first purchase.
Does S1X BORN CANDLE accept refunds?
Yes, we accept returns and refunds that follow our return policy.
How can I start an account?
Starting an account with S1X BORN CANDLE helps us personalize your shopping experiences by saving your favorite pieces and past purchases. You can also check out faster with your information saved.
It's easy to start an account with us. Simply select "create an account" at the top right corner of our website, input your full name, email and a password. You can also manage your information any time by logging in to your account at the top right corner.
How can I keep in touch without starting an account?
You can keep up to date with our news, offers and sales by signing up to our newsletter at the bottom of our homepage.
